Select Page

digEcor

by | Jun 6, 2018 | CASE STUDIES | 0 comments

Customer stories

digEcor

Blirt developed a CX Strategy and supporting marketing tools to empower a global launch in the airline industry.

Who is digEcor

enabling all airlines to create an extraordinary travel experience. 

Having successfully served multiple airlines’ IFE needs globally for 10 years, new Australian ownership and investment brought in a new era for the company. Four years later our seat centric IFE, Passenger Service Solution (PSS), in seat power, tape replacement and cabin crew application are now all in airline revenue service, with cabin lighting following this month finally bringing to fruition our integrated flight experience on-board commercial aircraft.

The Challenge

digEcor deliver in flight experience technology to power airline customer experience. Have recently implemented Salesforce and Pardot sales & marketing automation digEcor needed to bring alignment through clarity in strategy and customer journey.

The Solution

Blirt, working with the digEcor leadership, sales and marketing teams developed a CX Strategy which delivered improved customer journey management, marketing automation and sales pipeline management.

The Outcomes

Clarity in strategy for customer experience.
Blirt delivered:

• Customer Experience Strategy

• Salesforce Pardot Marketing Automation Strategy, including scoring & grading tactics and nurture programs

• Content strategy

• Pardot EDM and Landing Page Templates for use across the business.

Projects Completed For digEcor

Web & Digital Advertising

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Pardot Implementation & Management

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Retail Environment - CX & Design Centre

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Creative - Video / TVC

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
%90%
 
 
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Etiam sodales lacus a diam efficitur dignissim. Aliquam sollicitudin libero sit amet dui porta venenatis. Pellentesque ultrices nulla et finibus tempor.
Craig Treasure

CEO and Managing Director, Villa World

The Results


Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

DOWNLOAD THE WHITE PAPER

view more

Customer Stories

Juice Media

Juice Media

Blirt have helped the Juice Media Executive Team, gain clarity across the fundamental areas of their business and unlocked valuable insights into where they excel and what and where their roadblocks are.  

read more
UCare

UCare

Blirt have helped UCare gain clarity in strategy, reposition the brand, redefine product offering and pricing in order to accelerate sales and increase deal size.

read more
The Digital Centre

The Digital Centre

The Digital Centre wanted to automate several functions inside their organisation using technology that unlocks the barriers to scale.

read more

Submit a Comment

Your email address will not be published. Required fields are marked *

Sales Playbook

Brand Anatomy: Sales is coming soon...

Register to receive notifications and updates about Brand Anatomy: Sales from the Team

Thanks for registering, we'll keep you up-to-date!

Brand Anatomy Calibrate

Brand Anatomy:Calibrate is coming soon...

Register to receive notifications and updates about Brand Anatomy: Calibrate from the Team

Thanks for registering, we'll keep you up-to-date!

Marketing Playbook

Brand Anatomy:Marketing is coming soon...

Register to receive notifications and updates about Brand Anatomy: Marketing from the Team

Thanks for registering, we'll keep you up-to-date!

Service Playbook

Brand Anatomy: Service is coming soon...

Register to receive notifications and updates about Brand Anatomy: Service from the Team

Thanks for registering, we'll keep you up-to-date!

CX Playbook

Brand Anatomy:CX is coming soon...

Register to receive notifications and updates about Brand Anatomy: CX from the Team

Thanks for registering, we'll keep you up-to-date!

EX Playbook

Brand Anatomy:EX is coming soon...

Register to receive notifications and updates about Brand Anatomy: EX from the Team

Thanks for registering, we'll keep you up-to-date!

BALANCING BRAND - ART & SCIENCE

Interested to learn about Brand Anatomy

Brand anatomy is a sense making framework that brings the clarity to grow your business.   

  1. 1. Gain the clarity to design a cut through identity built on a robust character of who you are and what you stand for  

  2. 2. Create the alignment in your team to reduce roadblocks and accelerate good decision making  

  3. 3. Build the skills and the systems to release growth across your business using proven playbooks customized for you  

One of the Team will be in contact with you soon!