This presentation outlines the ingredients to a world class CX strategy through Blirt's framework of the 8 building blocks of CX.

You will learn:

  • What CX strategy is.
  • What the 8 building blocks of CX strategy are.
  • What most important 6 questions of CX strategy are.
  • The most important metrics in a CX strategy, and more.

Master The Fundamentals of a World Class CX Strategy - DOWNLOAD

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Free Resources

Blirt Magazine

We can provide customisation or specific development to any Sales Cloud implementation as required. Ask us about custom Salesforce App Development or more complex integrations if needed. <h1><!-- [et_pb_line_break_holder] --> DOWNLOAD THE BLIRT MAGAZINE...

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CX Strategy Fundamentals

This presentation outlines the ingredients to a world class CX Strategy through Blirt's framework of the 8 building blocks of CX. You will learn: What CX strategy is. What the 8 building blocks of CX strategy are. What most important 6 questions of CX strategy are....

read more