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The Blirt Blog

Data Driven Strategy: Personalise for CX Leadership

Data Driven Strategy: Personalise for CX Leadership

by Stuart Leo | CUSTOMER EXPERIENCE

Using data in marketing and profit are intrinsically linked. A study by McKinsey and Company shows how businesses that...

Micro-moments and their impact on Customer Experience

Micro-moments and their impact on Customer Experience

by Stuart Leo | CUSTOMER EXPERIENCE

We are spending more time than ever online. A recent study of UK consumers found that the average person spends more...

What is Customer Experience and Why You Need to Know About It (#2)

by Stuart Leo | THE BRAND TRANSFORMATION SHOW BY BLIRT

In this episode, the Blirt team discuss what the customer experience really is, and why you need to know...

What You Should Expect From Digital Marketing Services

by Stuart Leo | STRATEGY

There’s no debate about it – digital marketing is a must if you want your business to succeed in 2017 and beyond. Any...

8 Steps In Digital Transformation Which Created The Experience Economy

by Stuart Leo | AUTOMATION, CUSTOMER EXPERIENCE

8 Steps Have Lead Digital Transformation Globally. The Result; The Experience Economy We live in the experience...

Marketing Leaders, ‘Are You Driving Performance, Or Telling Your Boss Where You’ve Been?’ Leading vs Lagging Indicators as KPIs

by Stuart Leo | AUTOMATION, CUSTOMER EXPERIENCE, SALES

Leading vs Lagging IndicatorsAs performance based marketers our role is to bring clarity to the situation, then...

Sales Playbook

Brand Anatomy: Sales is coming soon...

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Brand Anatomy:Calibrate is coming soon...

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Marketing Playbook

Brand Anatomy:Marketing is coming soon...

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Service Playbook

Brand Anatomy: Service is coming soon...

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CX Playbook

Brand Anatomy:CX is coming soon...

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EX Playbook

Brand Anatomy:EX is coming soon...

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