Using data in marketing and profit are intrinsically linked. A study by McKinsey and Company shows how businesses that...
Data Driven Strategy: Personalise for CX Leadership
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The Blirt Blog
Micro-moments and their impact on Customer Experience
We are spending more time than ever online. A recent study of UK consumers found that the average person spends more...
Let’s Unpack Customer Experience: A Definition Of What It Really Is
If you have been in business for the past few years, you have probably heard the term ‘customer experience’. It’s time...
What is Customer Experience and Why You Need to Know About It (#2)
In this episode, the Blirt team discuss what the customer experience really is, and why you need to know...
Overcoming Barriers to Deliver Customer Experience Leadership
Everybody wants to deliver customer experience leadership. Some believe they are, many don’t realise they are...
Fancy having your quarterly digital marketing expense funded by the QLD government?
The QLD government is currently supporting small business to work smarter, make the most of online business...
Welcome To The New Normal – Part 1 of 4
Welcome To The New Normal Data Driven Marketing – Part I of 4In one of my recent consulting assignments, I was...
Building Customer Experience From The Ground Up With Salesforce CRM
Why Does A Marketing Agency Get Involved in Salesforce CRM?In a show aired more than ten years ago, Oprah asked her...
