Download The 8 Disciplines To Move Your Brand From Good To GreatThe problem with being good, perhaps even OK, is that...
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The Blirt Blog

Business Funding and Grants During COVID-19
Funding and Support During Coronavirus Crisis In this crazy unprecedented season we find ourselves in, it is easy to...
Lead in The Experience Economy
66% of customers say they're likely to switch brands if they're not treated as humans. Download this whitepaper and...
KPIs – How to design Key Performance Indicators that work. Leading vs. Lagging Indicators
People may presume that business is about getting results and that KPIS are just a way to get a result. And while in...
Data Driven Strategy: Personalise for CX Leadership
Using data in marketing and profit are intrinsically linked. A study by McKinsey and Company shows how businesses that...
Micro-moments and their impact on Customer Experience
We are spending more time than ever online. A recent study of UK consumers found that the average person spends more...
Let’s Unpack Customer Experience: A Definition Of What It Really Is
If you have been in business for the past few years, you have probably heard the term ‘customer experience’. It’s time...
How to define your vision, purpose and the roadblocks to achieving your goals (#6)
In this episode, the Blirt team break down how to define your vision, purpose and the roadblocks to...
Overcoming Barriers to Deliver Customer Experience Leadership
Everybody wants to deliver customer experience leadership. Some believe they are, many don’t realise they are...
Marketing Leaders, ‘Are You Driving Performance, Or Telling Your Boss Where You’ve Been?’ Leading vs Lagging Indicators as KPIs
Leading vs Lagging IndicatorsAs performance based marketers our role is to bring clarity to the situation, then...
Marketing Leadership: How To Lead Into & Through Market Growth
Why do organisations succeed? To answer that question, it’s worth asking, ‘Why do they fail?'The goal of any...
How To Understand and Build Brand Architecture for Optimum Customer Experience
Or In Blirt Language; How To Get Your Brand Family In Order.If you read or follow our approach at Blirt when it comes...
How QLD Premier Newman Put Gloves on His Feet and Shoes on His Hands
We learn brand leadership lessons from failure as much as success. In Australia, a recent Queensland State Premier,...
Blirt Featured in Workflowmax Case Study
We love our suppliers and partners too. Blirt was recently featured in a case study for Workflowmax.com, a Xero...
How to Create a Great Team Culture
Culture is simply 'the way we do things'.How we come together to get things done is so much more important than the...
Our Leaders View: How To Bring Alignment To Marketing & Sales
I’m a marketing guy by background; ad agencies, corporate marketing, research, product development, campaigns …....
Purpose & Clarity – Why they Matter
When somebody says it so well, then give them the floor!In his article on HBR Greg McKeown unpacks why leading...
How To Change Beliefs – In Your Customers, Your Staff and Yourself
In our business, and I bet yours too, we deal with the need to change beliefs on a daily basis. It might be a...
What comes first Brand or Strategy?
I often get asked this question; "Does an organisation work out it's Strategy and then go about building it's...
What Comes First? Marketing Strategy or Business Objectives?
What comes first? It's the chicken v the egg debate. Marketing Strategy vs Business Objectives.This is...